3249 Old Conejo Rd, Thousand Oaks, CA 91320
(805) 494-9900

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Comfort Keepers Mission

Our mission is to provide our clients with the highest level of quality of life that is achievable.  We shall treat each of our clients with the respect and dignity they deserve, as though we were caring for a member of our own family...

The special people who deliver our unique brand of in-home senior care (We call them Comfort Keepers ®.) are carefully selected, screened, and trained to provide professional, compassionate care.  

About Comfort Keepers

Comfort Keepers is a World Leader in non-medical care for seniors. Ellen Smith and Andy Smith founded this local office in 2002, one of 700 worldwide offices. . "We were inspired to start this senior in-home care business because of own parent’s  wonderful experiences with caregivers."  Andy's father lived to 104, and was able to live at home his entire life.   Ellen was inspired by the wonderful care her beloved mother received at several times in her life.     Ellen and Andy's mission is to treat each client like their own mother or father, and to raise the ethical standards of the homecare field.            Comfort Keepers is currently ranked the #1 Franchise in the seniorcare industry by Entrepeneur Magazine !     That's the 2nd year in a row !

Ellen Smith, M.A., LMFT, Co-Owner of Comfort Keepers, is our Client Care Manager and continuously helps solve client problems, along with our other care coordinators.  Ellen has a Masters Degree in Clinical Psychology, a Bachelors Degree in Early Childhood Education and is a Licensed Marriage & Family Therapist, and has helped families deal with issues of aging since 2002. Ellen was  a Patient Educator at a cancer center, The Breast Center,  for 10 years. Ellen was also a therapist in private practice for 10 years.     In helping families who have an elderly loved one, Ellen has a wonderful blend of knowledge, compassion, problem-solving, years of experience, advanced education, and common sense.

Andy Smith, M.S.,  Co-Owner of Comfort Keepers, is our Business Manager. He has Bachelors and Masters Degrees from UCLA. He ran his own executive search business for 16 years, and has been hiring or consulting to the hiring process for 34 years. He serves as an "expert witness" for eldercare judicial cases.  Only the very best caregivers are hired to provide care for their clients!  One of Andy’s major goals is to raise the ethical standards of the homecare industry, and to make sure that seniors are treated with the respect and dignity that they so richly deserve. 

Ellen and Andy have surrounded themselves with excellent and dedicated Nurses and Care Coordinators and other staff, along with their large staff of so very compassionate Caregivers and CNA's, so that they can fulfill their mission of providing the best possible seniorcare and health care !



Our Philosophy

Interactive Caregiving™ is based on four primary pillars, which Comfort Keepers leverage to care for, engage, and interact with our clients:

  1. An active senior mind promotes independence, better mental and physical health, happiness, and a longer life.
  2. A physically active senior maintains strength and independence, lessening or delaying the effects of aging.
  3. A well-nourished senior is more energetic, both physically and mentally.
  4. A safe senior lives in an environment that reduces the likelihood of accidents and promotes timely response when illness or accidents occur.

With our Interactive Caregiving approach, we are able to raise seniors’ quality of life to a much higher level than typical in-home care providers.


Comfort Keepers is a CAHSAH Certified Home Care Agency. This is the certification that is widely accepted as meeting the highest standards of performance of homecare agencies in California.





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